Frequently Asked Questions

Your Queries: If you have any doubts not addressed below, call our toll-free number, or mail in your requirement.

Customer Service

What is covered under your Shaha product warranty?


Shaha Flask is comes with 5 year warranty.Any material or manufacturing defects, and/or product workmanship, is included under warranty. The warranty does not cover damages resulting from accidents, mishandling, or tampering.




Where can we buy Shaha Premium Flask products?


Our products are available widely in KIngdom of Saudi Arabia. Please call us on +966 920015715, or email us for inquiry to find your closest Shaha dealer. Alternatively, our products are also available in all major online stores and retail stores in KSA.




How can I know if my Shaha product is authentic?


There are several ways for you to be sure about the authenticity of our products. On every product package, we have a ‘Almuhaidib 1st mission limited company indication’. Alternatively, you can call us on +966 920015715 or write to us at info@shaha.com.sa to have the product verified.




Are all Shaha products food grade?


Of course , we ensure that the raw-materials used in shaha products are food-grade, and do not have any negative health-effects on our consumers.





Customer Service Numbers in KSA

1.

Riyadh

Mahmoud Ismail

0592666789

2.

Dammam

Mohamed Nadeem

0508210366

3.

Al Qassim and Hail

Wasem Ali

0546616662

4

Almadina and Yanbu

Ibrahim Hafez

0560517070

5

Jeddah

Mohamed Abdelkarim

0554051167

6

Makah and Al Taif

Mahmoud Fawzy

0566641278

7

Southern Area

Ali Alaslami

0544277002

8

Tabuk - Northern Region

Mohamed Al-johani

0568500677

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